TABLE OF CONTENTS
- Thailand’s Response to the Economic Crisis
- Prior and Ongoing Assistance
- Institutional Framework
- UN System Strategy for Supporting CERCAP
- Issues to Be Addressed
- Expected End of project situation
- Intended Beneficiaries
- Project Strategy and Implementation Arrangements
- Reasons for Assistance
- Special Considerations
IV. Immediate Objectives and Outputs
- To strengthen key capacities of the CERCAP Sub-Committee
- To support the institutional capacity of the Rajabhat Institutions in basic training for local facilitators
- To support the development of holistic information systems and centers
- To support the rapid development of capacities of the Community Support Core team
VIII. Prior Obligations and Prerequisites
IX. Review, Reporting, and Evaluation
Annexes:
The Annexes are not included in this document, however several can be reached through the marked links.Annex 1: The National Social Policy Committee Workshop Outcomes : a vision of coherent follow-up
Annex 2: National Social Policy Committee’s Community Empowerment for Response to Crisis Action Plan (CERCAP)
Annex 3: Ideas for Provincial Guidelines for the Implementation of the CERCAP
Annex 4: Some Ideas on Guidelines for Village Empowerment
Annex 5: UN System Response to the Economic Crisis and Its Social Impact in Thailand
Annex 6: National CERCAP Implementation Core Team Terms of Reference
Annex 7: Regional Learning Networks: Suggestions for the role of the 13 "demonstration provinces"
UNITED NATIONS SYSTEM IN THAILAND
CERCAP SUPPORT FACILITY FRAMEWORK
- Thailand’s response to the economic crisis
Thailand has taken major steps to deal with the financial and economic crisis. It has embarked on a macro-economic stabilization and adjustment program negotiated with the IMF and has taken measures to reflate the economy. On the social side, it has secured a social sector loan from the Asian Development Bank and a Social Investment Programme Loan from the World Bank.
One of Thailand’s main responses was to establish a National Social Policy Committee (NSPC) to address the social impacts of the economic crisis in the short-term and to develop a longer-term framework and strategy for making the society more resilient and immune to the social consequences of such crises.
The NSPC aims at supporting Thai efforts to find effective solutions to alleviate the social impacts of the economic crisis and their deprivation effects on Thai people nationwide. It also seeks to enhance social reform efforts leading to the transformation of society in pursuit of the holistic people-centred development goals envisioned in the Eighth Plan. It is further expected that the NSPC give effect to the provisions of the New Constitution with regard to human rights, public participation and the empowerment of local communities to become self-governing units within the overall governance framework of the country.
Within this policy framework and strategy, the NSPC’s approach is to empower communities to respond to the crisis impact at the community level and to create an enabling environment for local communities to deal effectively and holistically with the impacts of the crisis on the community. This will require adjustments to the governance structure and strengthening of the capacities at all levels for more empowering public management and service. (See Annex 1: Framework and Policy Document)
This approach has been elaborated into a Community Empowerment for Response to Crisis Action Plan (CERCAP), which was approved by the NSPC and the Cabinet and launched by the Prime Minister at a workshop with all major partners on March 16 at Government House. (See Annex 2: CERCAP document; Annex 3: Provincial Guidelines document; and Annex 4: Village Empowerment Guidelines document)
The CERCAP seeks to empower communities to identify and prioritize issues and problems resulting from the economic crisis through participatory planning and action, involving community groups and other partners, and to manage and monitor their own crisis-response initiatives. The community capacity to take proactive initiatives and manage the process will develop through learning-by-doing. On a demand-driven basis their capacities with be strengthened to ensure optimum and effective use of resources available from various sources, including their own, with sustainable results. Outside support on specific technical issues and advice on project design will be provided by a Community Support Core Team at the Tambon level, backed up by technical agencies as required and requested.
The CERCAP will take a social mobilization approach, generating necessary community support actions at the appropriate levels, from the national (policy) to the local (implementation and operation) levels. CERCAP will be implemented nationwide with 14 Regional Learning Centres in 13 provinces in the administrative regions of the Office of the Prime Minister and the Bangkok Metropolitan Area (See Annex 7). The CERCAP will draw on the lessons and experience of the Thai-UNCAP pilot area activities and will mainstream its local partnership approach, with the collaboration of the Thai-UNCAP team.
- Prior and Ongoing Assistance
Over the last year and a half, the UN System has been supporting Thailand’s efforts to deal with the economic crisis and its social impacts. This involved a variety of activities supported by various UN Agencies in the areas of policy dialogue and development, formulation and implementation of quick response action programmes, and community empowerment. (See Annex 5 for a list) In particular, the UN System has been supporting the NSPC in the development of its policy framework, strategy and action plan. (See Section 3 of Annex 5)
Related initiatives of the RTG are:
- a World Bank/OECF loan providing a Social Investment Programme ($423 million), including a Social Investment Fund of $US150 million to support initiatives of civil society and community groups to address crisis-related issues;
- an Asian Development Bank loan providing US$500 million for social sector support in education, social welfare and employment.
- UNDP is supporting several relevant programmes/projects of the government that will be closely coordinated with the CERCAP. These include: Rural Poverty Alleviation Programme ($6.8 million), Promoting Sound Governance through Decentralization ($500,000), Strategic Interventions in Support of Emerging Issues in Governance ($560,000), and Management Support to the Social Investment Programme ($1.11 million).
More recently the RTG has also finalized a loan of 53 billion baht from the Miyazawa Fund of Japan. Bt5.9 billion will be spent on improving the quality of life for Thai communities. Each village will receive Bt100,000 to spend on improvements agreed by the community.
All of the above resources will be more effectively used at the community level with the support of the whole systems of governance mobilized by the CERCAP.
- Institutional Framework
The institutional framework of the CERCAP is as follows:
- The cornerstone of the institutional framework of CERCAP is the Prime Minister’s Office, with the NSPC chaired by the Prime Minister and the CERCAP Sub-Committee, chaired by Kunying Supatra, Minister in the PMO.
- The Community Development Department (CDD) and the Department of Local Administration (DOLA) in the Ministry of the Interior (MOI), are most directly involved in community participation and decentralized public administration in Thailand. The CERCAP Secretariat and Task Force will be located in the Office of the Permanent Secretary of the Office of the Prime Minister. (See Annex 6: Mandate of the CERCAP Sub-Committee and the Terms of Reference of the CERCAP Task Force)
- The other core ministries and agencies in rural development have central roles to play in achieving the kind of holistic approach that will be needed effectively to empower communities. These ministries are represented on the CERCAP Sub-Committee and Task Force.
- The NESDB’s National Committee for Rural Development and Decentralization (NCRDD) with its several sub-committees provide a yet broader framework. These represent core holistic mechanisms that the RTG has created over the years to respond to the special challenges of rural development and to promote the spreading of prosperity to, and the reduction of disparities among, the regions of Thailand. They have sponsored many initiatives to foster rural community development.
- NGOs, CBOs, and civil society groups will participate actively in the various CERCAP committees and as partners of the empowered communities in the planning and implementation of CERCAP initiated and supported community crisis-response plans.
- UN System Strategy for Supporting CERCAP
The UN System will develop strategies for supporting the CERCAP in a variety of ways:
- Identify opportunities to support CERCAP through existing, ongoing UN System programmes, including Thai-UNCAP
- Factor possible support of CERCAP into new programmes and projects in the planning stage
- Develop a special UN System facility or vehicle for pooling of resources to provide holistic joint support to CERCAP in key areas in which the UN System has comparative advantage (CERCAP Support Facility Framework)
- Mobilize resources for this CERCAP Support Facility Framework
- Network among UN agencies and other external partners of Thailand to share information, identify synergies and opportunities for complementing and reinforcing each others efforts
- Support continuous monitoring of progress in addressing the impacts of the crisis in the region and facilitate Thai access to regional and international experience, lessons learned and best practices.
A UN System Strategy in Support of CERCAP is under development by a Task Group set up for this purpose.
- Issues to be addressed
The policies and strategies developed by the RTG for the implementation of the CERCAP and the prevailing public service culture and capacities require that the following issues be addressed:
- Change in attitudes and mindsets in all partners to act in more empowering and participatory ways
- Capacities for facilitating participatory development
- Adjustment of governance structures to allow greater flexibility and adaptability
- Effectively matching of community empowerment with an enabling governance environment
- Fostering participatory democracy culture at the local level
- Mobilizing local women to achieve equity in participation
- Nationwide approach with flexibility for adaptation to local situations
- Effective coordination and partnership at the local level
- Appropriate participatory monitoring and evaluation system
- Expected end of project situation
It is expected that at the end of the two-year facility framework the following situation will be attained:
- Participatory development skills have been created at the community level
- Approach of government agencies changed from prescriptive to supportive
- Effective partnership for local community empowerment.
- Communities have their own plans for dealing with the impacts of the crisis they have identified and have already made substantial progress in implementing these plans
- The crisis impacts identified by the communities and their continued effects have been factored into the next cycle of development planning, which will henceforth incorporate community level plans
- The foundations for participatory democracy institutions have been well laid in most communities with strong progress in gender and social equity.
Through the above processes, it is expected that the international and government support to communities to mitigate crisis impacts on them will be implemented with full community participation and ownership.
- Intended Beneficiaries
The intended beneficiaries of the CERCAP and this support facility framework are:
- People in communities across Thailand.
- All Thais who have suffered severe consequences as a result of the economic crisis.
- The Thai governance system, including civil society and private sector partners.
- Project Strategy and Implementation Arrangements
The Facility Fraamework supports the following elements of CERCAP:
- Process support for participatory decision-making and development management at the local community level.
- Addressing and removing obstacles, bottlenecks and other constraints through catalytic support and reinforcing learning-by-doing.
- Demand-driven capacity development and enhancement at the local level.
- Development of critical change agent and facilitator skills to accelerate learning by the CERCAP implementation partners.
- The social mobilization strategy.
- The mainstreaming of gender at all levels to achieve gender equity.
- The development of holistic information systems and centres.
- An effective communications and public awareness strategy.
- A continuous process monitoring and feedback system to reinforce progress towards the objectives.
- The celebration of successful community empowerment and crisis relief.
The implementation arrangements of the Project are as follows:
- The CERCAP Sub-committee will appoint the Project Steering Committee, which will include the following:
- The Permanent Secretary of the Office of the Prime Minister (OPM)
- The Director General of the Community Development Department (CDD)
- The Director General of the Department of Local Administration (DOLA)
- The Director General of the Office of the Rajabhat Institutions Council (ORIC)
- The Director General of the Department of Technical Cooperation (DTEC)
- The Secretary General of the National Economic and Social Development Board (NESDB)
- The Resident Coordinator of the UN System in Thailand and Heads of Agencies that develop special projects to support CERCAP under this Facility Framework.
- The Executing Agency for this Project is the Office of the Permanent Secretary of the Office of the Prime Minister.
- The Implementing Agencies for this Project are the following:
- The DOLA
- The CDD
- The ORIC
- The OPM
- A Project Management Team will be responsible for the management of the Project. It will be established by the Executing Agency (OPM) and will include the following: A Project Team Leader, Members seconded from DOLA, CDD and ORIC and the staff provided by this Project.
- Reasons for Assistance
Thailand’s response to the economic crisis has been from the outset mainly a developmental response, rather than a humanitarian relief effort. The crisis has spurred on the social and political reform movements, and has coincided with the enactment of the New Constitution of 1997 with its landmark provisions for participatory democracy, local self-government and human rights. The RTG has reconfirmed the holistic people-centred approach as the basis for responding to the social impacts of the crisis. His Majesty The King’s New Theory of self-reliant and self-sufficient local development as the foundation of the prosperity of all Thais has been embraced at all levels of Thai society.
The CERCAP is in the mainstream of these reforms in adopting the people-centered holistic approach to development and in empowering, activating and mobilizing communities across Thailand to deal with the impacts of the crisis on them in self-reliant and sustainable ways.
The main reason for assistance is that the issues to be addressed to ensure the effectiveness of CERCAP (see section II. 1. above) present major challenges to the current capacities of the Thai system of governance. All these challenges are in areas that are central to UNDP and the UN System’s development cooperation framework with Thailand and in which UNDP and the UN System have major comparative advantages as trusted external partners in the development of Thailand.
- Special Considerations
This is a project in support of CERCAP, which is fundamentally a good governance initiative focused on the empowerment of communities to increase their self-reliance and self-steering in dealing with crises according to their own development visions. The emphasis is on the process of governance, not only on the results to be achieved by the process. CERCAP is based on the assumption that right thinking, right attitudes and right actions will lead to the right outcomes. The achievement of empowering participatory ways of dealing with the crisis impacts at the local level is the most critical element of the CERCAP approach.
Another substantial challenge in CERCAP and indeed for this project will be to infuse a systemic concern with gender equity into the entire implementation apparatus from the Sub-Committee to the village committees. The participation of women in public life at the local level is very limited in Thailand. However, experience has shown that when an inclusive, holistic and gender-sensitive approach is emphasized, their participation rapidly increases, they contribute effectively and provide catalytic leadership in breaking out of habits and practices that are no longer seen as sustainable and desirable. The approach to gender has to be mainstreamed by focusing on institutional, rather than individual, capacities with support to institutional efforts to mobilize women, particularly at the community level, to participate actively and fully in CERCAP.
- DEVELOPMENT OBJECTIVE
To support Thailand’s move towards participatory democracy within the framework of the New Constitution and towards holistic people-centred development within the framework of the Eighth National Economic and Social Development Plan through the Community Empowerment for Response to Crisis Action Plan (CERCAP).
- IMMEDIATE OBJECTIVES AND OUTPUTS
Immediate Objective 1: To strengthen key capacities of the CERCAP Sub-Committee effectively to support the implementation of the CERCAP at the local level.
Output 1.1. Capacities of the CERCAP Sub-Committee to promote and facilitate participatory development processes strengthened.
Activities: The CERCAP Project Management Team
- Develops and implements a strategy of capacity development for facilitating the empowerment of communities through participatory decision-making processes.
- Supports the production of appropriate learning materials for the acquisition of participatory development skills at the local level.
- Supports a network of facilitators and change agents and encourages their active support of the empowerment of communities to deal with the impacts of the crisis.
Output 1.2. Capacities to promote and support gender equity and to mobilize the participation of local women in CERCAP strengthened.
Activities: The CERCAP Project Management Team
- Develops and implements a gender mainstreaming strategy for CERCAP.
- Networks with women’s organizations to monitor the impact of the crisis on women and to promote and support gender equity in CERCAP.
- Facilitates and supports the mobilization of local women to participate actively in CERCAP implementation.
Output 1.3. Capacities in social mobilization and networking for the effective implementation of CERCAP by all partners strengthened.
Activities: The CERCAP Project Management Team
- Develops a social mobilization strategy and implements it.
- Develops and implements a networking strategy involving all major partners in crisis response initiatives, promoting the sharing of information and resources, and working together as much as possible in supporting community empowerment for response to the crisis.
- Supports and strengthens the nodes of networks at every level, from the national to the local.
Output 1.4. CERCAP Sub-Committee capacities strengthened to develop strategies and media for communications and monitoring and evaluation, promoting and supporting the effective implementation of the CERCAP.
Activities: The CERCAP Project Management Team
- Develops and implements a communication strategy.
- Develops and implements a monitoring and evaluation strategy, encouraging learning by doing and celebration of success.
- Develops, produces and distributes promotional and learning materials, pamphlets, videos, monitoring and evaluation reports.
Immediate Objective 2: To support the 36 Rajabhat Institutions (RI’s) in rapidly building up their institutional capacities to provide basic training in participatory decision-making facilitation to locally selected people at the tambon and community levels.
Output 2.1. 180 community empowerment facilitator (CEF) trainers trained at 36 Rajabhat Institutions
Activities: The Office of the Rajabhat Institutions Council (ORIC)
- Organizes and conducts a CEFTOT workshop for training 39 CEF trainers at the 12 RI’s and the district of BMA involved in the Regional Learning Centres of CERCAP.
- Organizes and conducts 5 regional workshops in the four major regions and the BMA to train a further 141 CEF trainers at all 36 RI’s (5 trainers each)
Output 2.2. 36 Community Empowerment Resources Centres (CERC’s) operational at the RI’s
Activities: The Rajabhat Institutions
- Design and establish the CERC’s.
- Acquire participatory development learning resources
- Develop programmes to diffuse participatory development facilitation skills throughout the colleges.
Output 2.3. Network of CEF’s and CERC’s established and functioning
Activities: The Rajabhat Institutions
- Develop a network of CEF’s and CERC’s.
- Develop a skills upgrading programme.
- Develop a monitoring system to encourage continuous improvement of performance of CEF’s in communities.
Output 2.4. CEF training programmes launched at 36 RI’s.
Activities: Each of the RI’s conducts its first 2 CEF training workshops at the tambon and village level.
Immediate Objective 3: To support the development of holistic information systems and centres that will provide efficient local access to all information vital to the empowerment of communities to make and implement their own crisis-response plans, and facilitating the identification of gender and other disparities;
Output 3.1. Conceptual model(s) of a community one-stop information centre developed and tested in several localities.
Activities: The CDD
- Develops a conceptual model of a community one-stop information centre.
- Tests the implementation of the model in 4 different regions.
- Publish, distribute and promote the model in all provinces.
Output 3.2. Design, operationalization and implementation of a holistic information system that brings all systems of the core ministries together in easily accessible form at the local level.
Activities: The CDD, working with the core ministries supporting communities
- Develops a design for the creation of a holistic information system encompassing the information systems of all the core ministries supporting communities
- Conducts regional workshops to assess the design and to plan its operationalization and implementation in the Regional Learning Networks.
- Monitors the performance and usage of the systems, making improvements where indicated to ensure their effectiveness and user-friendliness.
Output 3.3. Community one-stop information/learning centres established as demonstration projects in the 13 Regional Learning Networks.
Activities: The CDD
- Establishes a one-stop community information centre as a demonstration centre in each of the 13 Regional Learning Networks.
- Organize site visits to the demonstration centres for interested communities.
- Develops a participatory monitoring and evaluation system of the information centres to ensure continued improvements in user-friendliness.
Immediate Objective 4: To support the launching of the CERCAP in all provinces and the rapid development of the capacities of Community Support Core Teams at the tambon level, the Village Committees, TAO/TC’s and community-based organizations in all aspects of participatory management of community development initiatives under the CERCAP (analysis, planning, implementation, monitoring and evaluation).
Output 4.1. CERCAP launched in all 75 provinces and the Bangkok Metropolitan Area and the 13 CERCAP Regional Learning Networks launched.
Activities:
- The DOLA supports workshops to launch the CERCAP in all provinces and the BMA.
- The CDD organizes regional workshops to launch the RLNs in 12 provinces and BMA.
Output 4.2. Guidelines for the effective empowerment of local communities developed, published and distributed to all local communities in Thailand.
Activities: The CDD, in collaboration with DOLA
- Develops community empowerment operational guidelines aimed at local communities.
- Publishes the guidelines in appropriate format for a local audience.
- Distributes the guidelines to all communities in adequate supplies to empower all partners at the local level.
Output 4.3. Local action learning opportunities provided to 150 key participants in CERCAP at the local level in each of 12 regions and BMA per year for 2 years.
Activities: The CDD, in collaboration with the other RLC partners organize and implement a system for
- The identification of opportunities at the local level in which action learning can help to resolve a problem or remove an obstacle.
- The organization of regional learning events at which the action learning takes place.
- The dissemination of innovations or creative solutions to all provinces in the region to accelerate learning by doing.
- The dissemination of all learning to the other RLNs for dissemination within their regions.
- The identification and dissemination of best practices in a similar manner.
Output 4.4. Local management development opportunities (team building, financial management, information management, human resource management, management for results, etc.) provided to 150 key local CERCAP managers in each of 12 regions and BMA per year for 2 years.
Activities: The CDD, in collaboration with other RLN partners, designs and implements a system for
- The identification of skills and knowledge gaps in local management (e.g., in team building, financial management, human resource management, management for results, etc.)
- Working with institutions in the region to organize training workshops aimed at creating basic capacities for effective management of CERCAP generated community plans.
- The evaluation of the training workshops, publishing learning materials and diffusing management innovations throughout the provinces.
Output 4.5. Technical advice on aspects of crisis response plans provided on request by communities through Core Community Support Teams (total of 200 person days).
Activities: The CERCAP Project Team
- Receives requests for technical assistance from Provincial teams that have determined that the expertise is not locally available
- Contacts appropriate UN agencies to convey the requests and to provide them with the contact information for supplying the required technical assistance directly to the Core Community Support Teams.
- Monitors that the technical assistance is fielded and provided in a manner appropriate to the needs of the community.
The RTG will provide:
Funding of community crisis-response plans from earmarked budgetary resources
Salaries of CERCAP implementers
CERCAP related travel expenses
Facilities (offices, meeting venues, vehicle and equipment support)
Operating expenses
MIS, communication and other systems support
Capacity development, orientation and learning event expenses
Inter-provincial exchange visits and learning tours
Social mobilization expenses.
UNDP will provide support to critical start-up budget items for catalytic purpose as follows:
- International consultant in Strategies Development
- A Project Team Leader
- National consultants in Social Mobilization, Participatory Development and Gender Equity, Monitoring and Evaluation
- Administration assistance
- Mission travel and international travel
- Subcontracts for CEFTOT, communication and public relations, holistic information system development and provincial CERCAP launching workshops.
- Publication and distribution of community empowerment guidelines.
- Equipment and office operating expenses.
This project is designed as a holistic vehicle for external donor support to the CERCAP, not just from the UN System, but also from other interested donors.
The following resource mobilization targets are established:
RTG portion of CERCAP related budgets allocated to CERCAP capacity building and mobilization processes:
- 1 per cent of 113 billion baht = 1.13 billion baht, or $30 million
Community contributions:
- 80,000 communities x 10,000 baht = 800 million baht, or $22 million
Other Thai Partners (CSO’s, PSO’S, RI’s and other Learning institutions):
- Matching contributions: $22 million
Total Thai CERCAP Process Support $74 million
External Donor Support
CERCAP will generate a wide range of community initiatives aimed at dealing with the impacts of the crisis, which in turn will generate further demand for capacity building and learning opportunities that will benefit from donor support. The estimated demands for donor support (including this Project’s initial budget) are as follows.
UN System: (about 30 percent) $2.6 million
Other donors: $4.8 million
Total External Donor Support: $7.4 million
The following risks associated with the project could be identified:
- That communities will not be empowered and the lack of effective action on the impact of the crisis will create high level of frustration and social discontent..
- That communities will be effectively empowered and that the budget requirements of their plans will far exceed the budget provisions made by the government.
- That the public sector at the provincial levels will not make the necessary adjustments effectively to empower communities.
- That transfers of public officials will undermine the accumulation of experience and learning to facilitate community empowerment and that such efforts will fade out.
The probabilities associated with these risks are considered to vary from high to low. It would be prudent to monitor related indicators regularly.
At this stage of the development of CERCAP and the formulation of this project, the following assumptions about the intentions and commitments of the RTG must be made, to be verified in later negotiations on this project, if necessary:
- That the RTG proceeds with the implementation of the CERCAP with the associated measures to make the regular budget provisions of 113 billion baht fungible for support of community crisis-response plans.
- That concerted efforts are made to create the most enabling environment possible for the successful implementation of the crisis-response plans of empowered local communities in all provinces, in urban and rural areas.
The following arrangements will be made with regard to review, reporting and evaluation:
- CERCAP is self-monitoring, starting from the empowered communities, with roll up of results from the village to the centre through the one-stop crisis centres at the various levels. Progress with both the alleviation of crisis impacts and the community empowerment processes will be monitored.
- Reporting will be through the MIS system, incorporating the RTG’s financial reporting systems, administrative data, process data and outcome data on the set of key indicators of crisis-response monitored at the community level.
- This project will support an external evaluation and management review at the end of each year to ensure full international public transparency and accountability, as well as to optimize international learning from the experience.
This project document shall be the instrument envisaged in the Supplemental Provisions to the Project Document, attached hereto. The host country executing agency shall, for the purpose of the Supplemental Provisions to the project Document, refer to the Government Co-operating Agency described in Annex II.
The following types of revisions may be made with the signature of the UN System Resident Coordinator only, provided he or she is assured that the other signatories of the project document have no objections to the proposed changes:
- Revisions in, or addition of any of the annexes of the project document;
- Revisions which do not involve significant changes in the immediate objectives, outputs or activities of a project but ate caused by the rearrangement of inputs already agreed to or by cost increases hue to inflation; and
- Mandatory annual revisions that replace the delivery of agreed project inputs or increased expense or other costs due to inflation or take into account agency expenditure flexibility.
Budget estimates for the Facility Framework for June 1999 to May 2001 appear on the next pages for a total UN System contribution of US$2.617 million.
A UNDP CERCAP Support Project has already been approved under this Facility Framework for an initial period of one year and a budget of $610,000.00. The budget estimates for this Project follow the Framework budget estimates.
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Dated: 21July1999